Child Grant Suspended – Why and What to do

The Child Support Grant is paid to primary caregivers of children under 18 years of age, to help assist with the expense of raising the child in a lower-income household.

If you were receiving the child grant but the grant has been suspended, you may be wondering why and what you can do about it. Keep reading to find out.
 

Why has my Child Support Grant been suspended?

Your child grant could have been suspended due to any of the following reasons:

• The child has turned 18 (the child grant will be paid up until the end of their birthday month)
• The child has died
• The child was admitted to a government/ state institution
• The primary caregiver fails to collect the grant for 3 months in a row
• The child is no longer in South Africa
• The child is no longer in your (the primary caregivers) care
• There is a dispute regarding who the true primary caregiver of the child is (an investigation will be conducted)
• You do not cooperate with SASSA when the child’s grant is reviewed
• You commit fraud or provide false information in the grant application

READ: Child Support Grant – All You Need to Know!

What can I do once my Child Support Grant has been suspended?

SASSA will review your child’s grant to ensure that you meet all of the criteria (see the criteria below). SASSA will notify you, in writing, 3 months before the grant is going to be reviewed. SASSA will fill in an Under Investigation form (U4Form).

SASSA will verify that all the information provided in your child grant application is correct and valid. They will require proof of the child’s identity (so make sure you have their birth certificate or ID document available), they may also check if the child is attending school (if they are of age) and will also verify that you are the child’s primary caregiver.

If you pass the review, the child support grant will be reinstated. If you do not submit all the necessary documents or information, SASSA can put you under investigation and suspend the grant. If your application is suspended or declined, you will be informed in writing.
 

READ: SASSA Grant Increases for 2023 (how much your grant payment will be in 2023/2024)
 

What are the Child Support Grant criteria?

• You must be the primary care giver of the child (you may be the parent, grandparent or anyone over 16 years old that is the main person responsible for caring for the child)
• You must be a South African Citizen, a Permanent Resident or a Refugee
• You and the child must both reside in South Africa
• The child must be under 18 years old
• You must NOT be receiving any payment to care for the child
• The child must NOT be receiving care in a state institution
• You and your spouse must meet the requirements of the means test (single applicants must not earn more than R52 800 per year, while married applicants must not earn more than a combined income of R105 600 per year)

Can I appeal if SASSA suspended or cancels my Child Support Grant?

If you disagree with the final outcome of the review, you can go to the Appeals Tribunal within 90 days of being notified.
 

READ ABOUT: Types of grants

SRD R350 Grant Care Dependency Grant Child Support Grant Foster Child Grant Disability Grant Older Persons Grant Grant-In-Aid War Veterans Grant

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QUERIES AND CONTACT

For any further queries, please contact SASSA directly:
Contact the SASSA Toll Free Call centre on: 0800 60 10 11
Contact the SASSA Head Office on: 012 400 2322
Email SASSA Head Office at: Grantsenquiries@sassa.gov.za
Contact details of SASSA offices across the country: SASSA contact details