SASSA Offices in all Provinces – SASSA contact details (addresses, telephone numbers and email addresses)

Do you or someone you know have a question regarding any of the SASSA grants? SASSA has created various avenues for applicants and beneficiaries to contact them regarding any queries. If you have any questions or changes that need to be made by SASSA, there are several channels you can use to get in contact with them.

contact sassa

If you have a query with regards to any of the SASSA social grants, you may contact SASSA via telephone, email or by visiting your nearest SASSA branch. Here is how you can get hold of SASSA:

SRD R350 Grant Care Dependency Grant Child Support Grant Disability Grant
Foster Child Grant Older Persons Grant Grant-In-Aid War Veterans Grant
 

SASSA Offices in each Province:

EASTERN CAPE

Contact SASSA Regional Office

  • Physical address: BKB Building, Cnr Fitzpatrick and Merino Road, Quigney, East London, 5200
  • Postal address: Private Bag X9001, Chiselhurst, East London, 5200
  • Telephone: 043 707 6300 / 043 707 6472 / 043 707 6335
  • Fax: 043 707 6481 / 043 707 6487
  • Email: GrantsEnquiriesEC@sassa.gov.za / ECCustomerCare@sassa.gov.za
  • Office hours: Monday to Friday, 8am to 5pm

Regional Manager

  • Contact persons name: Ms Vuyisa Dodo
  • Contact number: 082 477 2769
  • Email address: VuyisaD@sassa.gov.za

FREE STATE

Contact SASSA Regional Office

  • Physical address: African Life Building, 75 St Andrew Street, Bloemfontein
  • Postal address: Private Bag X20553, Bloemfontein, 9300
  • Telephone: 051 410 8339 / 051 410 0804 / 051 410 0805
  • Fax: 051 409 0862
  • Email: GrantsEnquiriesFS@sassa.gov.za

Regional Manager

  • Contact persons name: Mr Rapelang Leshotho
  • Contact number: 061 462 4102
  • Email address: RapelanglL @sassa.gov.za

Types of Grants How to Apply Status Check Payment Dates
Jobs & Vacancies Updates & Blog Contact SASSA
 

GAUTENG

Contact SASSA Head Office

  • Physical address: SASSA House, 501 Prodinsa Building, cnr Steve Biko and Pretorius Street, Pretoria
  • Postal address: Private Bag X55662, Arcadia, Pretoria, 0083
  • Telephone: 012 400 2000
  • Fax: 012 400 2257
  • Email: GrantsEnquiries@sassa.gov.za

Contact SASSA Offices

  • Physical address: Nafcoc Supplying Centre, 20 Buitenkant Street, Soshanguve, Pretoria, 0152 (Telephone: 012 730 0325)
  • Physical address: Hoofdt Street, Roodepoort, Johannesburg, 1725 (Telephone: 011 241 8300)
  • Physical address: Luthuli Street, Dobsonville, Soweto, 1863 (Telephone: 011 989 5806)
  • Physical address: Sisulu Street, Orlando West, Johannesburg, 1804 (Telephone: 080 060 1011)
  • Physical address: 7286 Pela Main Rd, Orlando West, Soweto, 1804 (Telephone: 080 060 1011)
  • Physical address: 197 Church Street, Grand Central, Midrand, 1685 (Telephone: 011 545 5900)
  • Physical address: 87 Elston Avenue, Benoni, 1500 (Telephone: 081 815 1197)
  • Physical address: 8 Protea Avenue, Lenasia, Johannesburg, 1821 (Telephone: 080 060 1011)
  • Physical address: 29 Catlin Street, Germiston, 1400 (Telephone: 011 776 8049)
  • Physical address: 18A Grey Avenue, Vereeniging, 1930 (Telephone: 016 430 0900)
  • Physical address: 34 Galloway Street, Meyerton, Vereeniging, 1960 (Telephone: 016 360 4202)
  • Physical address: 27 Court Street, Nigel, 1490 (Telephone: 080 060 1011)
  • Physical address: Khumalo Street, Spruit, Johannesburg, 1426 (Telephone: 080 060 1011)
  • Physical address: 11 Fourth Street, Ga-Rankuwa Industrial Twp, Ga-Rankuwa, 0208 (Telephone: 080 060 1011)
  • Physical address: 32 President Street, Fochville, Johannesburg, 2515 (Telephone: 080 060 1011)
  • Physical address: Corner CR Swart Drive and, Pretoria Rd, Kempton Park Cbd, Kempton Park, 1619 (Telephone: 080 060 1011)
  • Physical address: 20 6th Ave, Springs New, Springs, 1560 (Telephone: 080 060 1011)
  • Physical address: Palladium Street, Carletonville, 2500 (Telephone: 080 060 1011)
  • Physical address: 90 Loveday Street, Johannesburg, 2000 (Telephone: 080 060 1011)
  • Physical address: Shop 44, Farmbel, 46 Kruger Street, Erasmus, Bronkhorstspruit, 1020 (Telephone: 013 935 8200)
  • Physical address: Mahube Valley, Pretoria, 0147 (Telephone: 066 142 5630)
  • Physical address: Mabe Business Park, 17 6 Kgwebo Road, Waterval East, Rustenburg, 0300 (Telephone: 014 591 9940)
  • Physical address: 11 Tom Street, Primindia, Brits, 0250 (Telephone: 012 400 2000)

Regional Manager

  • Contact persons name: Ms Tsebeletso Makhetha
  • Contact number: 082 324 8110
  • Email address: TsebeletsoM@sassa.gov.za

KWAZULU-NATAL

Contact SASSA Office

  • Physical address: 1 Bank Street, Pietermaritzburg, 3201
  • Postal address: Private Bag X9146, Pietermaritzburg, 3201
  • Telephone: 033 846 3300
  • Fax: 033 846 9595
  • Email: GrantsEnquiriesKZN@sassa.gov.za
  • Office hours: Monday to Friday, 7:30am to 4:30pm

Contact SASSA Offices

  • Physical address: Mduduzi Msomi Road, P section, KwaMashu (Telephone: 033 846 3400)
  • Office hours: Monday to Friday, 7:30am to 4:00pm

Regional Manager

  • Contact persons name: Mr Dennis Hlengwa
  • Contact number: 064 687 3655
  • Email address: DennisH@sassa.gov.za

LIMPOPO

Regional Office

  • Physical address: 43 Landros Mare Street, Polokwane, 0699
  • Postal address: Private Bag X9677, Polokwane, 0700
  • Telephone: 015 291 7509 / 015 291 7400
  • Fax: 015 291 7416 / 015 291 7996
  • Email: GrantsEnquiriesLIM@sassa.gov.za / CustomerCareLim@sassa.gov.za

Regional Manager

  • Contact persons name: Mr Maphuti Sethosa
  • Contact number: 060 505 9608
  • Email address: MaphutiS@sassa.gov.za

MPUMALANGA

Regional Office

  • Physical address: 18 Ferreira Street, Nelspruit Reserve 133-Ju, Mbombela, 1200
  • Postal address: Private Bag X11230, Nelspruit 1200
  • Telephone: 013 754 9380 / 013 754 9428 / 013 754 9446
  • Fax: 013 754 9501
  • Email: GrantsEnquiriesMP@sassa.gov.za

SASSA Offices

  • Physical address: 89 Scheeper Street, Belfast, 1100 (Telephone: 080 060 1011)
  • Physical address: Schoemansdal, 1331 (Telephone: 013 753 5458)
  • Physical address: 17A Murray St, Ermelo, 2350 (Telephone: 080 060 1011)
  • Physical address: Emzinoni, Bethal, 2309 (Telephone: 017 801 1694)
  • Physical address: Thulamahashe-A, Thulamahashe, 1365 (Telephone: 080 060 1011)
  • Physical address: Klip Street, Groblersdal, 0470 (Telephone: 080 060 1011)
  • Physical address: Verena-C, Langloood (Telephone: 080 060 1011)

Regional Manager

  • Contact persons name: Ms Kedibone Mathebula
  • Contact number: KediboneM@sassa.gov.za
  • Email address: 082 825 1035

NORTH WEST

Regional Office

  • Physical address: SASSA House, University Drive, Mmabatho 2735
  • Postal address: Private Bag X44, Mmabatho, 2735
  • Telephone: 018 388 4006
  • Fax: 086 611 9740
  • Email: GrantsEnquiriesNW@sassa.gov.za / sassanwqueries@net1.com
  • Office hours: Monday to Friday, 9am to 5pm

Regional Manager

  • Contact persons name: Ms Mildred Sono
  • Contact number: 066 480 6420
  • Email address: MildredSo@sassa.gov.za

NORTHERN CAPE

Regional Office

  • Physical address: 95-97 Du Toitspan Road, Kimberley, 8300
  • Postal address: Private Bag X6011, Kimberley, 830
  • Telephone: 053 802 4919
  • Fax: 053 832 5225
  • Email: GrantsEnquiriesNC@sassa.gov.za
  • Office hours: Monday to Friday, 7:30am to 4pm

SASSA Offices

  • Physical address: Deben, 8460 (Telephone: 080 060 1011)
  • Physical address: Le Roux St, Newtown, Calvinia, 8190 (Telephone: 027 341 1070)
  • Physical address: Williston, 8920 (Telephone: 053 391 3638)
  • Physical address: Albany Building, First Street, Industrial Site, Mahikeng, 2745 (Telephone: 018 397 3826)
  • Physical address: 31 Scott St, Upington, 8800 (Telephone: 054 461 2962)

Regional Manager

  • Contact persons name: Ms Yoliswa Matross
  • Contact number: 073 818 8292
  • Email address: YoliswaMa@sassa.gov.za

WESTERN CAPE

Regional Office

  • Physical address: Golden Acre, 9 Adderley St, CBD, Cape Town, 8001
  • Postal address: Private Bag X9189, Cape Town, 8000
  • Telephone: 021 469 0235 / 021 469 0200
  • Fax: 021 469 0260
  • Email: GrantEnquiriesWC@sassa.gov.za
  • Office hours: Monday to Friday, 8am to 5pm

SASSA Offices

  • Physical address: Petrusa St, Belgravia, Cape Town, 7530 (Telephone: 021 944 7700)
  • Physical address: 50 Queen Victoria St, Cape Town City Centre, Cape Town, 8000 (Telephone: 021 481 9736)

Regional Manager

  • Contact persons name: Mr Sibusiso Nhlangothi
  • Contact number: 066 243 5549
  • Email address: MichaeINH@sassa.gov.za

SASSA National Managers

General Manager, Customer Care

  • Contact persons name: Mr Sonwabo Koliti
  • Contact number: 082 971 9103
  • Email address: Sonwabok@sassa.gov.za

Executive Manager

  • Contact persons name: Mr Brenton van Vrede
  • Contact number: 079 514 4484
  • Email address: Brentonvv@sassa.gov.za

SASSA National Contact Details (any province)

You can contact SASSA on its toll-free number: 080 060 1011. Once you have dialed this number, select 1 and follow the various prompts. You can also send an email to grantenquiries@sassa.gov.za
Be sure to include your ID number in the email so that they know who you are and are able easily to locate your details.

Should you experience any issues with the helpline, contact SASSA’s centre manager: Kenneth Baloyi at 079 308 1033 or via email at kennethba@sassa.gov.za
 

SASSA Social Media Channels

Another way to contact SASSA is via one of their official social media platforms. You can send them a private message with your ID number, full name, contact number and your query.

Twitter: @OfficialSASSA
Facebook: SASSANewsZA
 

SASSA SRD Grant Contact Details

It is important to note that any queries regarding the R350 grant need to be relayed to the Independent Appeals Tribunal and not to SASSA. Contact the Independent Appeals Tribunal at 012 312 7727 or via email at grantappeals@dsd.gov.za
 

Who to contact if you cannot get hold of SASSA

If you have made numerous attempts to contact SASSA to assist with any social grant-related issue or query you may have, and they have not helped you, you are advised to contact the Presidential Hotline 17737
The Presidential Hotline deals with complaints about unresolved service delivery issues. They can be reached via the following means:
Telephone: 17737 (1 PRES)
Fax: 086 681 0987 / 012 323 8246
Email: President@presidency.gov.za
 

SASSA Operating Hours

Most SASSA branches are open on Monday to Friday between 7:30am and 8am each morning and close between 4:30pm and 5pm each afternoon (the exact opening and closing times differ between each branch). SASSA branches are only open on weekdays, and are closed on weekends and public holidays.

Please note that there will likely be a long queue of applicants visiting SASSA branches each day, so it is strongly advised to arrive early in the morning (before the office opens) to ensure you will be seen by a SASSA officer that day. Take along some water, snacks and if you have one, a small fold up chair, to ensure you are comfortable during your wait.

If you are unable to visit the SASSA office yourself, due to being too sick, old or disabled, you may have a family member or friend apply/ visit the branch for you.

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